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Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have a Lenovo X1 6th laptop camera not working on zoom call laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen.

I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one. I have shut off any other camera-sharing нажмите чтобы увидеть больше such as Skype and enabled access to all apps. This is quite frustrating! Any help would be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. The web cam works with the built in camera app and in Google Meet, but in Zoom I see a black screen вот ссылка of video. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Thanks very much! Laptop camera not working on zoom call solved! I solved it by reinstalling the camera driver with an updated version.

I'll file the other solution for later reference. This site in other languages x.

   

 

- Laptop camera not working on zoom call

  2. On the left-hand side of the application, click on “New Meeting“. ; 3. Now, on the bottom-left corner, click on “Stop Video“. ; 4. In the elevated panel, check. Zoom Webcam Not Working Windows 10 · Set the correct camera for zoom · Check Zoom video settings · Check camera permissions · Reset camera app · Reinstall camera.  

- Laptop camera not working on zoom call

 

If a Matching products web page opens, select your model number from the list. The software results page for your computer displays with the default operating system selected. If you need to change the operating system, click Change, select your version, and then click Change. If a webcam driver update is available from HP, download the file to your computer and install the software according to the instructions on the webpage. After updating, restart the computer, and then try using your software again.

If the problem persists, continue using these steps to install a generic Windows USB video driver. If a webcam driver is not available from HP or you cannot access the Internet, continue using these steps to install a generic Windows USB Video driver. If there is no imaging devices category listed in Device Manager, stop using these steps and see the section Webcam is not listed in Device Manager in this document. If more than one webcam driver is listed, right-click the driver and select uninstall for any driver that is not the HP Webcam or Microsoft USB Video Device driver.

Once the other drivers have been removed, restart your computer and open your software. If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties. Make a note of the existing name of the webcam driver Example: HP Webcam , as it might change after the update. Hope this helps! Keep me posted for further assistance.

Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. There are many reasons why this could happen.

So, to help you out, we have listed different ways to fix this issue so that you can go on with your busy day. Before you start changing any settings on your computer, the first thing you need to do is to ensure that webcam is connected or working correctly on your PC.

Check your settings and reconnect the device. If it is, do the following troubleshooting steps. When you join a meeting, you'll see a prompt saying: Turn off my video. You also need to ensure that you're using the correct camera for your call. My name is Paloma B. I understand that your webcam is causing problems with the zoom. What version of zoom are you using? What is your webcam model? This problem should probably be some incompatibility of the zoom with your webcam, as the error does not occur in the windows camera application.

You mentioned that you noticed this after updating the webcam driver, try to roll back the drive please and check if this occurs. Select Device Manager; 3. In Cameras, right-click on your webcam, and go to the properties option; 4. Navigate to the Driver tab and click on the Revert Driver button, if available; 5.

If the button to reverse is not available, click Uninstall Device; 6. Restart the computer; 7. Access the webcam manufacturer's website, whether integrated with the notebook or USB and download the most current driver.

Install the webcam again to test. I await news. If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users. We will always be available for whatever you need! Thanks for your feedback.

   

 

- Laptop camera not working on zoom call

    Feb 23,  · Check System’s Camera Settings and Permissions. In some cases, your system is blocking the app from accessing your device's camera. If you haven’t allowed Zoom to use your system’s camera, it won’t turn on at all, even if all your app settings are correct. You need to enable camera permissions to fix the camera issue. Continue reading for a few quick steps that will teach you how to get your camera working in Zoom. Method 1. Double-check if your camera is connected First thing’s first; make sure your camera is on and connected. If you're using an external webcam for Zoom, check the cable for damage. Try connecting the camera to a different USB port, too. Sep 01,  · If you've logged onto your Zoom call and you're finding that your camera isn't working, there are a couple of options you can do before attempting to contact Zoom support. The Zoom support site recommends that, to start, make sure you have the most recent version of Zoom installed on your computer, tablet, or smartphone.